Frequently asked questions

The more you know...

Got a question that's not here? Drop us a message and we will get back with an answer.

How are shipping rates figured?

At checkout, we use a calculator based on the total weight of your order and your zip code. We enter this info into a database of the latest carrier rates at the time you enter your shipping zip code.

We ship plywood orders on a 4'x 8' pallet. Shippers hate 8 feet for some reason so they hit us with a big "Oversized" charge. We know shipping can be very expensive so to help out, so we have a special flat rate of $500. We will eat the shipping costs over that. This flat rate will appear when 10 sheets or more are in the cart and if the calculated rates are more than $500.

If your project does not require a full 8 foot length then we could pre-cut it down prior to shipping. This could possibly have shipping cost savings. For a quote, just call (801-) 753-9251 those rates and sizes you would like it cut to.

How does UltraLight Plywood compare to other high-grade plywoods?

While many AA-grade plywoods compare, the density and weight is often overkill on a project. UltraLight can be a good alternative to reduce the extra weight. The exterior adhesive used is also great for deterring mold for projects exposed to dampness. If lowering the weight, reducing prep time, and being moisture resistant are important factors for your build, then UltraLight is a good investment.

If superior strength is needed to span an unsupported distance, then a high-density plywood such as a baltic birch is preferable. But for most cases, UltraLight would suffice. A good solution might be to mix the plywood types for your project. - For example, in cabinetry, the sides, face, and back sheets could be UltraLight while still using a baltic birch or similar core areas unsupported but mixed in with the UltraLight for weight savings in vertical uses. Still, supported UltraLight is a great option for laminated countertops with edge banding.

We advise testing stains and finishes on scrap pieces. Exposed edges will still need some fill, sand, and sealed. With baltic birch core plywoods there are slightly thinner core plys, so the aesthetic of the edge is going to be different. For UltraLight we recommend testing with a thicker (or second) coat for end sealants.

CNC work and cutting with UltraLight can be quicker than with Baltic Birch due to its lower density, but it's best to test tool size, run rate, and RPMs on your machine prior to production.

  

How does UltraHEX plywood compare to Riga Heska?

If you’re used Riga Heska (with a baltic birch ply core), then you’re aware of its superior strength and durability. UltraHEX is similar in that its surface is highly durable, hides scuffs well, wipes clean, fire retardant, and hard to puncture. The most notable difference between the two is that a ½” sheet of Riga Heska weighs about the same as a ¾” of UltraHEX - that’s a huge weight savings when comparing the two sheets at equal thickness. The trade-off for the weight comes in limiting its structural use. UltraHEX should not be used for large unsupported spans, whereas Riga Heska can. UltraHEX is fine for most typical uses such as flooring, workbench tops, or cases. A simple analogy might be to compare steel versus aluminum. Steel is heavy, but great for structural support. Aluminum is light, but not ideal for all applications needing strength over a span. Riga is like steel and UltraHEX is like aluminum.

How well does it laminate?

Laminating over UltraLight is great. In fact, it's smooth, no-football, AA grade grade veneers, along with the exterior high-grade adhesive makes it a perfect substrate to use. Whether it's a DIY lamination or done by a professional cabinet shop, UltraLight is a good choice. We recommend testing any CNC work post-laminating to get the best bit size, RPM, and speed rate that works for your equipment.

Can I order special cut sizes?

Yes, although at this time we only take cut orders over the phone or in -person. We currently stock 4'x8' sheets and a small cutting charge could be applied. Please call (801-) 753-9251 for quotes on cutting.

Is there a lumber store near me that I can order from?

There will be soon. We are currently in discussions with lumber distributors across North America to help with distribution. If you would like to get on a mailing list to be informed when and where these will come online, then leave a message telling us where you are and your lumber store of choice. Give us your info if you would like to be informed about distribution centers opening up.

UPDATE: we are now servicing the following cities:
Denver
Idaho Falls
St George
Salt Lake City

Call for details (801) 753-9251

Contact form

Ask a question or leave a comment and we will get back to you.

Store Hours

Monday - Thursday 8:00 AM - 6:00 PM (MST)

Phone

(801-) 753-9251